FAQ

MotiveWear™ orders are fulfilled within 2–5 business days. U.S. delivery typically takes 5–10 business days after fulfillment, depending on your location.

For now, MotiveWear™ ships only within the United States. This is temporary — worldwide shipping is coming soon as we grow. Stay tuned!

Yes. Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your gear all the way to your doorstep.

Because every item is made-to-order, cancellations or changes must be requested within 12 hours of purchase. After that, your order may already be in production.

When you choose shipping with CO₂ offset, it means we’re taking responsibility for the environmental impact of your delivery. Every order shipped produces carbon emissions, and to balance that out, we invest in certified projects—like reforestation, renewable energy, and clean energy initiatives—that actively reduce or capture carbon from the atmosphere.

It doesn’t change the speed of your delivery, but it does make your purchase more eco-friendly. It’s our way of making sure your order not only motivates you, but also supports a healthier planet.

We’ve got your back. If your gear arrives with any issues (damage, holes, misprint), contact us within 30 days with photos and we’ll make it right — replacement or refund. Please contact us through the "Contact" page or submit your concern below to begin your claim.

To help us resolve your issue quickly, please include clear photos of:

• The full product (front and back)
  
• The specific defect (close-up of damage, hole, or misprint)
  
• The printed design (if the issue involves fading, cracking, or misalignment)
  
• The inside product label/tag (to confirm sizing and production details)
  
• The shipping package/label (optional, but helpful if there was a shipping issue)
  

Sending these images along with your order number ensures we can get your replacement or refund processed as fast as possible.

Because every MotiveWear™ item is made-to-order, we can’t accept returns for things like buyer’s remorse or ordering the wrong size. Please double-check each size guide before purchasing.

If your order was damaged, defective, or incorrect because of our mistake, we’ll cover the cost and fix it fast — either with a replacement or refund. Just reach out through our Contact Page with your order number and photos, and we’ll take care of you.

Since every item is made-to-order, we can’t do standard size exchanges. But if the wrong size was sent because of our mistake, we’ll fix it free of charge.

Yes, it has been trademarked with the U.S. Government.

We accept all major credit cards, PayPal, Apple pay and Shop Pay. Your info is secure, so you can checkout with confidence.

At MotiveWear™, nothing is mass-produced. Every piece is crafted on demand the moment you order — built fresh, not pulled from a warehouse shelf.

This approach means:
✅ Premium quality with every order
🌱 Less waste, because we only produce what’s needed
🔥 Exclusive gear that stays true to our mission

Our gear is made-to-order, reducing overproduction and waste. This way, every piece is created with purpose.

Most MotiveWear™ apparel comes in 2XS–5XL. And even 6XL for some products. Always check the size guide on each product page for the best fit.

Each product page includes a size chart in the description so you can find your best fit quickly. Each size chart uses inches for the measurements. If you’re between sizes, we recommend sizing up for maximum comfort and performance. Some products such as "sweatpants" will have a recommendation in the description to size down if you prefer a more fitted look.

To keep your gear looking sharp:

• Wash inside out, cold water
  
• Tumble dry low or hang dry
  
• Don’t bleach or iron directly on designs

MotiveWear™ gear is built for the grind. We use high-quality printing that stays bold through tough sessions, as long as you follow care instructions.

MotiveWear™ is more than clothing — it’s a statement of discipline, focus, and resilience. Every piece is designed to remind you why you started, and to keep you pushing when it matters most.

Yes! Follow us on Instagram @motivewear_apparel and our Facebook @motivewear.apparel for motivation, community, and early looks at new drops.

We don’t offer gift cards at this time — but this is only temporary. MotiveWear™ gift cards will be available in the near future so you can share motivation with friends, family, or teammates.

We will occasionally run exclusive drops, promotions, and discount codes. The best way to stay in the loop is by joining our email list or following us on Instagram and Facebook listed below.

Each MotiveWear™ product is made-to-order and fulfilled through trusted production partners in the U.S., so you get fresh gear built with care.

MotiveWear™ is always open to working with athletes, creators, and brands who share our values of discipline, focus, and resilience. If you’re interested in a potential collaboration, please reach out through our Contact Page with your details, and we’ll be glad to review and discuss further.

Yes. All MotiveWear™ transactions are processed through encrypted and secure checkout systems. Our store is protected by Shopify’s SSL certification and trusted gateways such as PayPal, Shop Pay, and major credit cards, ensuring your information stays safe and private.

Reach out through our Contact Page or enter your message below. We will get back to you and make sure you’re taken care of.